Privacy Policy
Introduction
MIIME MIIME is a fashion and footwear brand operated by Beldric Group SL., with registered address at Hermilio Alcalde del Rio 12 Bajo 39300 Torrelavega, Cantabria, Spain, and Spanish Tax Identification Number (CIF): B22639751.
MIIME MIIME operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a seamless and personalized shopping experience (the "Services").
Our store is powered by Shopify, which enables us to offer our products and services online.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, interact with our Services, or contact us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with MIIME MIIME, we may collect the following categories of personal information:
- Contact Information: Full name, email address, telephone number, billing address, and shipping address.
- Payment Information: Payment method, transaction details, payment confirmation, and billing information. Payments are processed through secure third-party payment providers.
- Account Information: Username, account preferences, and other information associated with your customer account.
- Order Information: Products purchased, items added to your shopping cart, order history, returns, exchanges, and cancellations.
- Communication Information: Messages, inquiries, and correspondence you send to our customer support team.
- Technical Information: IP address, browser type, device information, and network identifiers.
- Usage Information: Information about how you browse, interact with, and use our website.
We collect and process personal information only where permitted by applicable data protection laws.
2. How We Collect Your Information
We may collect personal information through the following sources:
Directly from you: When you place an order, create an account, subscribe to our communications, or contact our customer service team.
Automatically: Through cookies and similar technologies when you browse our website.
Service Providers: From companies that assist us with payment processing, shipping, website operations, and customer support.
Business Partners: From authorized partners and third-party services where permitted by applicable law.
3. How We Use Your Personal Information
MIIME MIIME may use your personal information for the following purposes:
Order Processing and Fulfillment
To process payments, confirm purchases, prepare orders, arrange international shipping, provide tracking information, and manage returns or exchanges.
Customer Support
To respond to questions, resolve issues, and provide assistance regarding your purchases.
Marketing and Communications
To send promotional emails, product launches, special offers, and brand updates where you have provided consent or another lawful basis applies.
You may unsubscribe from promotional communications at any time.
Website Improvement
To analyze website performance, improve navigation, understand customer preferences, and enhance your shopping experience.
Security and Fraud Prevention
To protect customer information, detect suspicious activity, prevent fraud, and maintain the security of our Services.
Legal Compliance
To comply with applicable legal obligations, resolve disputes, and respond to lawful requests from competent authorities.
4. How We Share Your Personal Information
We may share personal information with trusted third parties when necessary to operate our business.
These may include:
- Shopify: Our e-commerce platform provider.
- Payment Providers: Secure payment processing services.
- Shipping and Logistics Partners: Including international logistics providers such as 4PX and relevant last-mile delivery companies.
- Technology Providers: Companies providing website hosting, analytics, security, and customer support.
- Marketing Partners: Where permitted by applicable law and subject to applicable consent requirements.
- Legal Authorities: Where disclosure is required by law.
We do not sell your personal information to third parties for their independent marketing purposes.
Where third parties process personal information on our behalf, we require appropriate contractual and security safeguards.
5. Shopify and Data Processing
Our online store is hosted by Shopify.
Shopify processes certain personal information to enable website functionality, secure checkout, payment processing, and order management.
Your information may be processed by Shopify and its authorized service providers in countries outside your country of residence.
Where required, appropriate safeguards are applied to international transfers of personal information.
For additional information, please visit:
https://www.shopify.com/legal/privacy/app-users
You can also review Shopify's Privacy Portal:
https://privacy.shopify.com/en
6. International Shipping and Data Transfers
MIIME MIIME works with international fulfillment and shipping partners to deliver orders to customers.
Some orders are fulfilled through logistics facilities located outside the European Economic Area, including China.
To complete your order, certain personal information, such as your name, shipping address, telephone number, and order details, may be shared with the relevant logistics providers.
When personal information is transferred internationally, we apply appropriate safeguards as required under applicable data protection legislation, including the General Data Protection Regulation (GDPR).
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide essential functionality and improve the shopping experience.
These technologies may be used to:
- Remember your shopping cart and preferences.
- Enable secure checkout.
- Analyze website traffic and performance.
- Personalize website content.
- Deliver relevant marketing communications and advertisements, where permitted.
Where legally required, we request your consent before placing non-essential cookies on your device.
You may manage your cookie preferences through our website's cookie settings or your browser settings.
For more information, please refer to our Cookie Policy.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.
Our website uses secure technologies and trusted service providers to support the protection of customer information.
However, no online transmission or storage system can guarantee absolute security.
We recommend keeping your account credentials confidential.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
This may include:
- Processing and delivering orders.
- Maintaining customer accounts.
- Managing returns and customer inquiries.
- Meeting accounting and tax obligations.
- Complying with applicable legal requirements.
- Resolving disputes.
When personal information is no longer required, it will be securely deleted or anonymized in accordance with applicable law.
10. Your Privacy Rights
If you reside in the European Economic Area, including Spain, you have certain rights under the General Data Protection Regulation (GDPR).
These may include:
Right of Access: Request access to the personal information we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete personal information.
Right to Erasure: Request deletion of your personal information where legally applicable.
Right to Restriction: Request that we limit certain processing activities.
Right to Data Portability: Request a copy of your personal information in a structured, commonly used, machine-readable format where applicable.
Right to Object: Object to certain processing activities, including direct marketing.
Right to Withdraw Consent: Withdraw previously granted consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, please contact:
We may request verification of your identity before processing certain requests.
We will respond within the timeframes established by applicable data protection legislation.
11. Children's Privacy
MIIME MIIME does not knowingly collect personal information from children in violation of applicable data protection laws.
If we become aware that personal information has been collected unlawfully from a minor, we will take appropriate steps to delete it.
Parents or legal guardians may contact us regarding any concerns involving a minor's personal information.
12. Third-Party Websites
Our website may contain links to external websites or third-party services.
MIIME MIIME is not responsible for the privacy practices, security measures, or content of websites that we do not operate or control.
We encourage customers to review the privacy policies of third-party websites before sharing personal information.
13. Complaints
If you have concerns about how MIIME MIIME processes your personal information, please contact us first at:
You also have the right to lodge a complaint with the relevant data protection supervisory authority.
In Spain, the competent supervisory authority is the Agencia Española de Protección de Datos (AEPD).
Website: https://www.aepd.es
14. International Data Transfers
Personal information may be transferred, stored, or processed outside the European Economic Area when necessary for our business operations.
Where required by applicable law, these transfers will be subject to appropriate safeguards, such as European Commission Standard Contractual Clauses or an applicable adequacy decision.
15. Changes to This Privacy Policy
MIIME MIIME reserves the right to update this Privacy Policy to reflect changes in our business practices, legal obligations, or website functionality.
Any updates will be published on this page with a revised "Last updated" date.
Where required by law, we will provide additional notice of material changes.
16. Contact Information
If you have any questions about this Privacy Policy, the processing of your personal information, or your data protection rights, please contact us.
Brand: MIIME MIIME
Legal Entity: Beldric Group S.L
CIF:B22639751.
Registered Address: Calle Hermilio Alcalde del río 12 Bajo, 39300 Torrelavega, Cantabria, Spain
Email: info@miimemiime.com
For the purposes of applicable data protection legislation, Beldric Group S.L is the data controller responsible for the processing of personal information described in this Privacy Policy.
